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FAQs

How does the rental process work?

Renting is simple and hassle-free!

  1. Browse & select the baby gear you need.
  2. Choose your rental dates and checkout.
  3. We deliver to your location on the date you choose.
  4. When your rental ends, we pick it up, clean it, and get it ready for the next family.

💡 Perfect for travelers or parents who only need baby gear temporarily.

Is the baby gear clean and safe?

Absolutely!

  • Every item is professionally cleaned and sanitized after each rental using baby-safe, non-toxic products.
  • Our gear is regularly inspected for safety and quality.
  • We never rent out damaged or unsafe equipment — your child’s safety is our top priority.

Do you deliver and pick up the equipment?

Yes, we offer convenient delivery and pickup anywhere in Dubai.

  • You can select your preferred time and location during checkout.
  • Delivery fees may apply depending on distance.
  • We also offer airport delivery to make your arrival stress-free.

What happens if something gets damaged or lost?

We understand accidents happen.

  • Small wear and tear is completely fine and included in your rental.
  • Significant damage or loss may incur a fee or be deducted from your security deposit.
  • If you notice an issue with the gear upon delivery, let us know right away, and we’ll replace it at no extra charge.